Kirsty Dunphey, Speaker - Trainer - Author

Above you'll find part one of my sample speaking DVD. To view part two click here.
To see Kirsty in some recent television interviews click here.

Use our contact page to request a sample DVD of Kirsty speaking. Please provide information on your proposed event date, theme and numbers of attendees.

There are three reasons main we like to think our clients hire Kirsty as a speaker.

Passion
“Why did a small girl with an Aussie accent and a machine gun like dialogue make such a huge impact on her audience? Took a while before we got it! PASSION!!!!! It oozed out of you! Ailsa Dawson

Proven Success
"I think it was great to realise that even the most successful don't get it right the first time but they keep going until they do. It was also refreshing to have reiterated that age is no barrier to success!" Julie Baird

and an ability to deliver a Powerful, Real Message in a way that gives attendees the tools to go forth and enact change.
"It’s not easy to hold the attention of all those people first thing in the morning after a long weekend – but Kirsty had them frantically taking notes, listening intently and generally excited about adding value to their businesses by using the simplest of extra service techniques." Katey Lane

We have hundreds of testimonials available for you to view online such as the following from both conference organizers and attendees.

"On a cold June morning you faced a capacity audience of Hobart's leaders in business and the community, and within five minutes they were yours! Your fresh, intelligent approach to life and seasoned presentation skills allowed you to convey important, helpful messages to an appreciative audience. Your skilled use of laughter and anecdote, and the humility of your self analysis brought you close to people immediately, while the vitality of your theme and its relevance to all meant that everyone took away something special from your story. The feedback from our breakfast supporters has been so positive, with many listing the Kirsty chronicle as the presentation of the year. Thankyou for your vision and boundless energy, and for the time you devoted to helping our vital cause."
Tony Reidy, Executive Director, Royal Hobart Hospital Research Foundation

When you book Kirsty for your next conference, function or event you get the following:

A pint size dynamo who looks young – be prepared for your team or audience to be blown away when they realise that this book’s cover belies its true nature.

"All I could think about was that you were my age..." Anna Gauci, Ernst and Young

"Very, very motivating. I can’t believe you are a year younger than me – look at what you have achieved!! Inspirational." Nadine Hannah

FUN! Kirsty’s presentations are very interactive reinforcing her key message that people learn the most and stay focused more easily when they’re having fun. Whether you're after a keynote, workshop or training session - be prepared for your team to be awake, laughing and learning.

"You exhibited excitement, fun and the interaction you made is what made it a fantastic presentation." Adrian Butera

A targeted presentation to suit your organization’s needs. Kirsty will frequently address the same organization in consecutive years and as such you won’t be hearing the same material. Our topics are relevant and constantly updated and fine tuned.

"Have seen you twice before and would not hesitate to come again if the opportunity came again." Bob Walters

"I have heard you speak twice now and you are certainly very professional and entertaining. I look forward to hearing more and wish you even greater success." Cassie McAuliffe

A real person. Kirsty makes a habit of giving out her email address in her presentations to answer questions afterwards. She’ll also offer your organisation some value added free materials so they can continue the learning.

"To you Kirsty - thank you for your wisdom. I'm sure you've been where I've been and that's why I look to you with great admiration. I look forward to more inspiring words to come. Nick Dominique-Bouvat

Wouldn’t it be easier if we had a typical audience! Kirsty is a rare commodity in the speaking world. She’s young, female, a proven business success and a dynamic platform speaker and trainer – and she’s versatile. As such, we tailor our presentations to your needs and we’ve made presentations for organizations as wide and varied as Ernst and Young, Charitable Foundations, Australian Fertilizer Services, many High Schools and Universities as well as numerous Real Estate organisations in Australia, New Zealand and the United States. For a full list of Kirsty's prior appearances click here.

If you think Kirsty may be suitable for your target audience feel free to get our thoughts at The Next Step.

To follow are some of Kirsty’s most requested speaking and workshop topics. We pride ourselves on tailoring any of our talks to your organisation’s needs. If you don’t see a topic here that would suit – let us know at The Next Step. We’ll happily work with you if we can to find the right mix.

The common misconception about Kirsty as a speaker is that she only talks to Real Estate based audiences due to her business success in this arena. While she loves talking to a real estate audience you'll see from this sample list of topics below that her expertise can be targeted to a wide audience.

5 Steps to Success, Kirsty's personal story and journey

This is Kirsty’s most requested keynote presentation focusing on her own personal story told around a framework of 5 essential keys to success that everyone can follow.

Kirsty shows real emotion as she shares with her audience the lessons she learnt growing up in a family with a difficult financial background. In this heart felt keynote Kirsty shares how she used these 5 keys to success to go starting her first business at 15, her second a year later.

From there, Kirsty shares her journey opening her first real estate agency at 21, becoming a self made millionaire at 23, self made multi millionaire at 25 and retired financially free at 27.

Customer Service is a Strategic Weapon of Mass Persuasion

In this interactive session we show how to:

Use strategic customer service to impact upon the lives of a massive number of people, not just the client involved
Implement a strategy to incorporate fabulous customer service from many industries other than your own
Identify errors in your customer service strategies and set plans in place to avoid repeating these
Have your “personalized” customer service pre-prepared and systemised and still 10 times more thoughtful than your competition
Identify free or nearly free customer service ideas that will create the JOW factor (Jaws open wide!)
Build a proven plan for customer service to increase your rate of repeat and return customers

Culture is Caught, not Taught

In this dynamic session Kirsty will show you how to:

Build phenomenal culture within your organisation and to have that culture become an institution
Use culture to improve you staff retention and recruitment
Build innovative staff reward systems that work
Make your management team accountable
Have exciting team meetings your staff will actually want to attend
Plan for the future of your business implementing innovation that results in actual $$s
Grow a team that thinks, feels and acts as though the company is their own

Networking – Maximising Your Mojo

At 21 I owned my own real estate agency and yet most people thought I was the receptionist! Through networking, self promotion and breaking free from the introvert I had so desperately wanted to stay I developed and used these 10 simple techniques to put myself in a position where I was never again mistaken for the receptionist. Let me show you how to do it for yourself with the following:

Recognise why and where your networking is currently lacking
Put systems in place so that even if you’re an introvert who hates talking to people and has no memory whatsoever you can still be a world class networker
10 simple networking tips you can use immediately (we’ll even get you to use some in the session)

This is one of my favourite sessions to present as it’s not a skill we’re taught in school and it’s not a skill that comes naturally to many of us. Best of all with these ten simple tips I can show you how easy it can be and how dramatically it will increase your sales. Don’t think you’re in sales? We’ll address that too - everybody is in some way and we can make you more effective!

Some of our other topics include The Power in Pummeling Procrastination, Conflict Resolution, Specific Property Management and Sales Presentations, Property Investment Basics, Time Management, and Maintaining Motivation.

Ready to take 'The Next Step'? Click here to contact us for more information on how to book Kirsty for your next event.

Congratulations! Your session was fantastic, I loved every minute of it. Your ideas are great, your enthusiasm and energy inspiring. I've come back to the office with a million ideas running through my mind and want to get started on all of them immediately.

Kathy Elliott

View More Quotes About Kirsty

Subscribe to Kirsty's Free Weekly email.
Click here to find out more about the emails